Frequently Asked Questions

Everything you need to know about our curated home decor surprises.

What kind of items can I expect in my home mystery box?

Each box is a curated surprise containing premium home goods such as artisanal candles, luxury throw pillows, kitchen gadgets, wall art, or designer vases worth more than the box price.

Can I request specific styles or colors for my home decor?

While the contents are a surprise, you can select a 'Style Theme' during checkout—such as Minimalist, Bohemian, or Modern—to help our curators tailor the box to your aesthetic.

How long does shipping take for my mystery box?

We carefully pack each box within 2-3 business days. Shipping typically takes 5-7 business days depending on your location within the continental United States.

What is your return policy if I don't like the items?

Due to the nature of the mystery surprise, we do not offer returns based on personal preference. However, if any item arrives damaged or defective, we will provide a replacement or refund immediately.

Are the items inside the box brand new?

Absolutely. Every item included in our Mystery Boxes is 100% brand new, sourced from high-quality home decor brands and independent designers.

Is the total value of the box guaranteed?

Yes, we guarantee that the retail value of the items inside every box will exceed the price you paid by at least 30% to 50%.